A Delta Air Strains flight attendant was caught on video berating a Southwest Airways gate agent for being “ghetto” and unprofessional in a fiery change in entrance of a terminal filled with vacationers.
The uniformed male attendant had simply landed at Atlanta Airport when he started calling out the feminine Southwest worker for what he claimed was poor customer support, in keeping with a video posted on Instagram by @thecrewroom_.
“That is ridiculous. That is the worst airport, and y’all make Southwest look horrible,” the Delta flight attendant tells the rival airline agent as he walks subsequent to her by means of the terminal. “That customer support is ridiculous.”
Because the Southwest worker walked towards the gate, the visibly upset flight attendant trailed behind, dragging his suitcase and sneering earlier than slamming her conduct as “ghetto.”
“That’s as a result of it’s Atlanta, y’all don’t have any respect for customer support. Y’all want to wash it up, clear it up as a result of I’m simply attempting to take a flight,” he continued, including that he doesn’t “must take Southwest, I can take Delta.”
Making an attempt to not escalate issues additional, the Southwest gate agent may be seen elevating her hand up and heard asking the enraged flight attendant to decrease his “tone,” which seems to solely outrage him extra.
“Get your palms out of my face,” he calls for. “You might be one thing. You might be nothing. The place’s your title tag at? You ghetto.”
The livid flight attendant ranted that coworkers had advised him “to not come right here” and “to not switch right here” as a result of workers had been “ridiculous and ghetto.”
“Atlanta gotta clear itself up — that is presupposed to be the Black Mecca, and y’all can’t even carry your self with class,” he shouts.
She then tells him to take Delta again house if he’s sad, prompting him to begin boasting, “I don’t must take Southwest, I can take Delta.”
The Southwest employee ultimately walks away, because the flight attendant continues his rant to the traveler, recording the heated argument earlier than the video ends.
It’s unclear what prompted the rival airline employees to begin mouthing off at one another.
The viral video, posted on Friday, had folks within the feedback torn over who to aspect with.
“ATL does suck with their customer support, he ain’t mendacity,” one person claimed, siding with the Delta flight attendant.
“I perceive the place he’s coming from, which is why I like self-service kiosks. Something to keep away from coping with a human,” wrote one other.
“Not simply Atlanta, your complete state of Georgia has horrible customer support,” added one other.
Nevertheless, others referred to as out the Delta worker for his lack of professionalism and for going off whereas repping the airline’s uniform.
“Sir you had been doing an excessive amount of in uniform,” one person commented.
“There’s a time, place, and strategy to deal with points respectfully and professionally. He did neither. He allowed his ego to outshine his uniform. He ought to be required to do a public apology if he desires to maintain his job. He misrepresented the Delta model,” one other person added.
“Child! I do know Delta completed clipped these wings!” commented one other.
